Who is TechBuddy for?
Technical
documentation
Historical tickets
Wiki/articles
Product catalog
Training materials
Tech support teams
“I need to quickly find the answer in our knowledge base.”
Faster responses, less chaos in tickets.
Customers / end users
“I want know how to fix my faulty device."
Self-service answers that actually work.
Technicians in the field
"I need all the know-how at hand when I'm on site."
Knowledge always within reach.
Do these situations sound familiar?
Overwhelmed support teams
Hiring and onboarding take months
Scattered knowledge
That’s why we built TechBuddy - to turn your documentation into something your team can finally use.
What you can do faster with TechBuddy
Answers you can trust
Traditional AI models makes mistakes. TechBuddy is built for transparency and shows the source behind every answer.
- Every answer links to the source
- You see which documents were used
- The model improves with your team’s feedback
For anyone who needs the right answer quickly
TechBuddy can be configured for different roles.
- Support – finds answers in tickets and manuals
- Technician – locates the right procedure or diagram
- Customer – solves issues on their own
A clear view of what’s happening in support
TechBuddy’s dashboards show what is really going on.
- Which questions repeat most often
- Where documentation is missing or unclear
- Which skills your team is lacking
Fine-tuned to your data
The model learns from your documents and your team’s feedback. The more you use it, the more accurate it becomes.
Understands technical documentation
Works with manuals, schematics, diagrams, and images — not just plain text.
Always up-to-date technology
We use the latest models to ensure accurate and secure answers.
“Thanks to TechBuddy, we reduced call volume by 25%, and our junior agents started solving more complex issues within just a few weeks.”
See results within first month. For free.
Start testing with no commitment. We prepare the data and launch the pilot within two weeks.
Intro call
A short consultation where we agree on data access.
Data upload & testing
We prepare the documents, you start using TechBuddy
Fine-tuning
We adjust answers to fit your processes.
Full deployment
A ready-to-use version for your team.
Simple and fair terms
Free one month pilot
No commitment. We handle setup and data preparation.
Usage-based pricing
Monthly payments based on the users. No hidden fees.
No complex implementation
Just send your documents. We handle the rest.
Who’s behind TechBuddy
TechBuddy was created at DataSentics, one of the largest AI/ML companies in Central Europe.
We’ve spent years building solutions for global industrial clients. TechBuddy grew directly out of this experience.
Our goal is to help even smaller companies benefit from AI without complex integrations or large budgets.