How TechBuddy works
From chaos to clarity in your technical support
We have a knowledge to solve difficult tasks with top speed automation
Upload internal documents
Manuals, service logs, real-time data, and scratch the SQL queries
Connect to your ERP / MES internal database
Connect TechBuddy directly to your internal ERP or MES system to enable instant, context-aware support.
Ask anything
Technicians, agents, or clients ask in natural language.
Get answers
Fault identified, instructions retrieved, steps explained.
Go beyond chat
Add route planning, anomaly detection, or ML-based add-ons.
Pre-made conversational AI
Generic AI assistant
Limited Internal Doc Coverage
Minimal Customization
General Q&A use-case
Performance depends on current model
Custom RAG Agent
TechBuddy
1000s of Docs Coverage
Fully Customisable
Tailored for technical documents and methodologies
Always the best model on the market, fine-tuned for your needs
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$150/yo
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Best value
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$250/yo
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$350/yo
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ACOND Case Study
Real-World Results
25% fewer support calls
15–30% faster call resolution
Internal knowledge base creation
Faster training of new support
TechBuddy Plug-ins & Architecture
Built to connect, extend,
and grow with you
Modular features:
ERP / MES / CRM integrations
(SAP, MySQL, PostgreSQL, Snowflake…)
ML-powered features
Predictive maintenance
Demand forecasting
Anomaly detection
Route optimization
Smart knowledge base
Learns what users ask, tracks gaps, updates itself.
Real-time data insights
Pull live data from your devices or service logs.
Client Voices
We focus on tangible results in improving your processes with AI.
“We reduced support calls by 25% – and junior agents started solving complex issues in weeks, not months.”
quick & flexible
Implementation Timeline
Start testing the solution for free 2 weeks from the first meetings.
Week 1-2
Demo setup with after you share your documents
Week 2-6
You can start testing the solution for free and give feedback
Week 7-8
We finalize the solution based on your feedback & deploy
Week 9+
Production use + ongoing support
Pricing plans
Free 1-month trial included
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$150/yo
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Best value
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$250/yo
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$350/yo
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Bonus
Auto-Built Knowledge Base
Let TechBuddy:
Identify frequent questions
Create structured FAQs
Update knowledge base in real-time
Help onboard new staff faster
